Even though the wheeled carts in industrial pushback rack storage systems are designed to travel smoothly backward and forward from the point of pallet insertion and removal, jams can sometimes occur. Common causes of hang-ups include:

To safely un-stick a pallet in a pushback lane, there are several approaches. Notably, none involve an operator climbing in front of a live, loaded pushback system. Doing so has a high potential of injury.

Prevent Hang-Ups in Pushback Rack

First, there are several preventive measures that minimize the risk of hang-ups, such as:

How to Clear a Jam

If, after following all the aforementioned best practices in preventing hang-ups, a jam still occurs, these are the recommended steps for clearing the lane.

  1. Operators should never climb into a live pushback lane to attempt to clear a stuck pallet, as the risk of a serious injury is high. Instead, remove all pallets from an adjacent pushback lane first.
  2. Position a forklift to hold the jammed lane in position. Secure the adjacent—now empty—lane with tie-offs. Then,  an operator can enter it on a man-lift to ascertain the cause of the hang-up.
  3. From the adjacent empty lane, the stuck load can be freed from the side. If it is not possible to easily clear the obstruction, unload the pallet from the side to remove the weight of the load before releasing the blockage and removing the pallet.
  4. After resolving the hang-up, unload the jammed lane with a forklift. Then, inspect the lane’s pushback rails and cart wheels for damage and/or debris. Clean as necessary prior to reloading. (Find more tips on the safe use of pushback rack systems here.)

Looking for more storage rack safety guidelines? RMI will be presenting a free educational seminar, “Storage Rack Safety 101,” on Wednesday, April 10 at ProMat 2019 in Theater F at 11:15 a.m.